Find quick answers to the most common questions about the calendar, employee profiles and reporting.
How many employee attendance calendars can I manage?
Can my employees log in and request absences to be approved?
What is an "Inactive" employee?
Can I change or remove the Holidays, Deadlines or Important Dates on the calendar?
Can I track my employees' time off by Days instead of Hours?
How do I carry over my employees' remaining time-off hours into the next Calendar Year?
Why won't my calendar load?
How do I print my Calendar Report in color?
How many employee attendance calendars can I manage?
Free accounts can manage attendance calendars for up to 20 active employees at any given time. (There is no limit on the number of inactive employees you can maintain in your account.) You may increase this number of active employees to 50 or 100 by upgrading to a Premium TrackSmart account.
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Can my employees log in and request absences to be approved by our supervisors?
Yes! Due to popular demand from our Community Boards, we've provided the employees of our Premium Member accounts the ability to log in and request time off! By logging in they may also view their time off hours used and remaining.
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What is an "Inactive" employee?
An inactive employee is one whose status is set to “Inactive” in his or her profile. Most commonly, these are employees who no longer work for your company (or who now report to someone else and you are no longer responsible for tracking their attendance). Attendance data for inactive employees remain in the system so you can run reports on their attendance history. However, you can no longer view or manage their calendars.
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Can I change or remove the Holidays, Deadlines or Important Dates on the calendar?
Holidays, Deadlines and Important Dates cannot be edited or removed. They represent key events and legal obligations that can significantly affect your business. We hope you find the information related to these events helpful.
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Can I track my employees' time off by Days instead of Hours?
Yes! Due to popular demand from our Community Boards, we've provided our Premium Member accounts with the ability to choose whether they track employee time off by Days or by Hours.
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How do I carry over my employees' remaining time-off hours into the next Calendar Year?
- Enter all used and planned time off for every employee through December 31
- On or before December 31, print a report that shows remaining time off for all employees. To do this, click the Add/Edit button at the top of your Employee List to go to your Employee Profile screen
- From the Employee profile screen, click the Print View link at the top for a printable summary report that shows time off allowed, used and remaining for all employees
- On or after January 1, update your employees' time-off banks to add any remaining hours from the previous year, as shown on the report. An easy way to do this is click Switch to Express Setup at the top of your Employee Profiles Screen and update all your employees at once from the spreadsheet view
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Why won't my calendar load?
There could be multiple reasons for the calendar not loading properly. Please check out our Troubleshooting page for common issues, along with their solutions, reported by our users.
How do I print my Calendar Report in color?
This question was answered within one our community topics. Click here to check it out!
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