Customer Success
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Giving You an Edge to Succeed!

With a TrackSmart Customer Success Coach, you'll have a strategic partner by your side, personally advising you on the best ways to succeed with our attendance and time management solutions.

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How You Benefit from Your Customer Success Coach:

Unlimited Personal Support

Every customer is assigned a Customer Success Coach at no additional fee. Most companies reserve this level of personal support for top-tier customers only. As long as you're a TrackSmart customer, you'll have a dedicated coach ready to advise you.

Unlimited Personal Support 

Achieving More Value

Your Customer Success Coach is here to build a relationship with you from the initial on-boarding process to any ongoing issues — helping you achieve value faster from our products, each step of the way!

Achieving More Value 

Committed to You

Your Customer Success Coach partners with you to address your specific needs. Have a question on how a certain feature works? Need help loading your employees or cleaning up your system? Just ask. Our personal appointment tool lets you schedule a time to chat.

Committed to You 

Gateway to Knowledge

Your Customer Success Coach is your gateway to the employment law expertise at ComplyRight. You'll have the advantage of benefiting from our extensive HR experience and compliance knowledge.

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Meet the 2016 Top Customer Success Award Recipients

We Always Reach Above and Beyond for Our Customers.

Photo of Jeffrey Richardson

Jeffrey Richardson

Problem Solver

Photo of John Spleha

John Spleha

Mountain Mover

Photo of Octavious Mobley

Octavious Mobley

Helping Hand